I want to upgrade my mobile phone. Now that doesn’t sound complicated, does it? I have a pre-paid phone but I am looking at changing over to a contract. I went to the Telstra Store and was approached soon after arriving. He only wanted my name though and told me I was second in the queue. I decided to browse my options and selected three phones that I wanted more information about. I browsed for about ten minutes.
At last I was introduced to a salesperson. I said I was interested in the Nexus – she checked and said they didn’t have any as they were not very popular. OK, I moved on to the Samsung Galaxy 4 Mini – again she said they didn’t have any as they were now outdated with the Galaxy 5 being available. Righto – next I asked about the Nokia – and, you guessed it, they didn’t have any of these either. She went to check on the computer to see if any other Telstra Stores had them. I said, ‘Thanks, but don’t worry as I will go home and order one online!’
I also asked about my pre-paid credit disappearing and if she could check it out for me please. She advised me to ring the Pre-paid Mobile number but assured me I wasn’t alone as a lot of people had complained about losing their credit for unknown reasons!